Shipping policy
Shipping Policy – Mercer New York
Below you will find the estimated delivery time for all our shipments:
-
Order processing: Once an order is placed, we need 1–3 business days to process the order. During the week this usually takes 1 business day, but if you place an order on Friday evening or during the weekend, it may take slightly longer.
-
Shipping & delivery: After processing, your order will be shipped. The average delivery time is 8–12 business days.
We aim to make the ordering and delivery process as user-friendly as possible. If you have any questions or comments, please do not hesitate to contact our customer service. Below we explain how your order is processed and delivered.
Placing an Order
Ordering from Mansour Paris is simple:
-
Go to the product page and add the desired product to your cart by clicking the black “Add to cart” button.
-
Make sure you have selected the correct variants.
-
If everything is correct, proceed to checkout by clicking “Continue to checkout”.
-
On the information page, enter the correct address details and click “Continue to shipping”.
-
On the shipping page, you can review your entered address details. Please note that all shipments are completely free of charge.
-
Click “Continue to payment” and select your preferred payment method.
All payment options on Mansour Paris are secured with SSL encryption, ensuring a safe payment environment. You can pay by credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment.
Click “Complete order” and follow the instructions on the selected payment page. If you experience any issues, you can always contact us.
Shipping Costs
We cover the shipping costs for every order. All our products are shipped 100% free of charge, with no minimum order amount.
Shipping Your Order
Found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. In order to keep our prices fair, we sometimes consolidate packages in larger batches and ship them once a minimum quantity has been reached. We appreciate your understanding and cooperation in contributing to a better and healthier world.
We do our best to ship your order as soon as possible. If you would like to be sure your order will be shipped today, please contact us by email. Our service team will be happy to advise you on the best solution.